Articles by KENNETH

Microsoft News puts a special focus on poverty in November Across geographic, social and cultural landscapes, Americans from backgrounds of all kinds don’t have enough money to meet their basic needs. Even when the larger economy is robust and job reports are positive, millions of Americans aren’t a part of that picture. They are white, rural, urban, black, married, single, Native American, Hispanic, gay, straight and gender nonconforming. They are religious and they are not. They are elderly and they are just babies. They are our relatives and neighbors – they are us. This November, Microsoft News is putting a focus on Poverty in America with a 2-week series examining the root causes of poverty, what poverty really means to the many different kinds of people affected, and what we can do to contribute to the most meaningful solutions. We [ more… ]

Windows 10 Quality approach for a complex ecosystem Today we are re-releasing the October 2018 Update after pausing to investigate a small but serious issue.   This is the first time in Windows 10’s “Windows as a Service” history that we have taken such an action, and as such it has naturally led to questions about the work we do to test and validate Windows quality before we begin rolling it out broadly. While our measurements of quality show improving trends on aggregate for each successive Windows 10 release, if a single customer experiences an issue with any of our updates, we take it seriously. Today, I will share an overview of how we work to continuously improve the quality of Windows and our Windows as a Service approach.  As part of our commitment to being more transparent about our approach [ more… ]