Customer Guidance for WannaCrypt attacks
Microsoft solution available to protect additional products
Today many of our customers around the world and the critical systems they depend on were victims of malicious “WannaCrypt” software. Seeing businesses and individuals affected by cyberattacks, such as the ones reported today, was painful. Microsoft worked throughout the day to ensure we understood the attack and were taking all possible actions to protect our customers. This blog spells out the steps every individual and business should take to stay protected. Additionally, we are taking the highly unusual step of providing a security update for all customers to protect Windows platforms that are in custom support only, including Windows XP, Windows 8, and Windows Server 2003. Customers running Windows 10 were not targeted by the attack today.
Details are below.
- In March, we released a security update which addresses the vulnerability that these attacks are exploiting. Those who have Windows Update enabled are protected against attacks on this vulnerability. For those organizations who have not yet applied the security update, we suggest you immediately deploy Microsoft Security Bulletin MS17-010.
- For customers using Windows Defender, we released an update earlier today which detects this threat as Ransom:Win32/WannaCrypt. As an additional “defense-in-depth” measure, keep up-to-date anti-malware software installed on your machines. Customers running anti-malware software from any number of security companies can confirm with their provider, that they are protected.
- This attack type may evolve over time, so any additional defense-in-depth strategies will provide additional protections. (For example, to further protect against SMBv1 attacks, customers should consider blocking legacy protocols on their networks).
We also know that some of our customers are running versions of Windows that no longer receive mainstream support. That means those customers will not have received the above mentioned Security Update released in March. Given the potential impact to customers and their businesses, we made the decision to make the Security Update for platforms in custom support only, Windows XP, Windows 8, and Windows Server 2003, broadly available for download here.
This decision was made based on an assessment of this situation, with the principle of protecting our customer ecosystem overall, firmly in mind.
Some of the observed attacks use common phishing tactics including malicious attachments. Customers should use vigilance when opening documents from untrusted or unknown sources. For Office 365 customers we are continually monitoring and updating to protect against these kinds of threats including Ransom:Win32/WannaCrypt. More information on the malware itself is available from the Microsoft Malware Protection Center on the Windows Security blog. For those new to the Microsoft Malware Protection Center, this is a technical discussion focused on providing the IT Security Professional with information to help further protect systems.
We are working with customers to provide additional assistance as this situation evolves, and will update this blog with details as appropriate.
Phillip Misner, Principal Security Group Manager Microsoft Security Response Center
Further resources:
Download updates for Windows XP, Windows 8, or Windows Server 2003: http://www.catalog.update.microsoft.com/Search.aspx?q=KB4012598
General information on ransomware: https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx
MS17-010 Security Update: https://technet.microsoft.com/en-us/library/security/ms17-010.aspx
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