windows

Windows 10 Enterprise E3 and E5 now available as a partner delivered cloud service Feedback from customers and partners is at the core of how we build Windows. Partners have been eager for us to create a partner-managed cloud service subscription offering where businesses of any size can access the latest security, management and control features found in the Enterprise edition of Windows without the need for a long-term volume licensing agreement. At our Worldwide Partner Conference back in July, we announced the Windows 10 Enterprise E3 for the Cloud Solution Provider (CSP) program. Starting today from $7 per user/per month, businesses of any size can purchase Windows 10 Enterprise E3 through the CSP program and take advantage of enterprise-grade security and management functionality. Windows 10 Enterprise E3 was designed for businesses that handle sensitive customer data (such as credit [ more… ]

Windows 10 Enterprise E3 now available as a partner delivered cloud service Feedback from customers and partners is at the core of how we build Windows. Partners have been eager for us to create a partner-managed cloud service subscription offering where businesses of any size can access the latest security, management and control features found in the Enterprise edition of Windows without the need for a long-term volume licensing agreement. At our Worldwide Partner Conference back in July, we announced the Windows 10 Enterprise E3 for the Cloud Solution Provider (CSP) program. Starting today from $7 per user/per month, businesses of any size can purchase Windows 10 Enterprise E3 through the CSP program and take advantage of enterprise-grade security and management functionality. Windows 10 Enterprise E3 was designed for businesses that handle sensitive customer data (such as credit card or [ more… ]

Helpshift releases Windows SDK In-app customer service provider Helpshift just announced a Windows version of their SDK. Helpshift has reinvented the customer service industry by deflecting customer service requests away from traditional phone and email channels towards in-app self-service channels. Helpshift’s SDK functionality includes searchable FAQs, in-app chat, CRM ticketing and in-app surveys. Helpshift customers see a boost in app ratings and higher customer satisfaction, app retention and monetization. The Windows 10 release is one of the first versions of the Helpshift SDK that will operate across both mobile and desktop landscapes. Helpshift’s Key Features Include: Searchable FAQs Powerful FAQ search algorithms gives faster access to FAQs FAQs are cached on devices so they are fully searchable offline Native FAQs work in over 30 languages Intelligent ticket routing Real time data on device, operating system, browser type Ticket analysis and [ more… ]